Creativity • Integrity • Connection
After reading Atul Gawande’s book The Checklist Manifesto I will never look at checklists the same way again. Not only are they deceptively simple ways of codifying knowledge in an organisation, they also provide a focus for keeping that knowledge up to date. Checklists – written guides that walk us through the main steps in […]
Where is the Life we have lost in living? Where is the wisdom we have lost in knowledge? Where is the knowledge we have lost in information? TS Eliot ‘The Rock’ Truly managing knowledge is a big challenge. So perhaps it is not surprising that many organisations which invest in knowledge management systems end up managing […]
I’m delighted to share that insights from the two virtual convenings I facilitated with SARELL are now being hosted as a case study on the Aspen Institute’s Aspen Digital hub. The convenings explored the nature of mistrust in social platforms, and proposed actionable strategies for rebuilding user wellbeing and trust
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